AntoineRJWright.com

Saturday, April 05, 2008

Its Not the Hardware, Its the UX That's Broken

This is one of those posts that was sitting in my Google Docs list that I had not had published anywhere, I think.

This calendar year, one of my resolutions was to be mobile more often. This meant I would use my phone and Internet Tablet as my main computers and pretty much go days (weeks) without touching my desktop or a laptop. Looking at the devices out there, the 3G coverage that I sit under, and the Wi-Fi hotspots that I am constantly around, this would seem to be an ideal thing to do. Three months in, I am frustrated as all get out.

Let's start with the Internet experience. I have a 3G mobile phone in the Nokia N75. However, there is a limitation as to how much I can do with it. Between the operating system not seeing a major update in a long time and the blocking of several mobile apps (Gmail Mobile and Opera Mini to name a few) from being downloadable/usable, I am stuck with a device that has menial extra use. And it was sold under the moniker "this is what computers have become."

Or how about the vaunted Internet Tablet. Where it should excel, this device fails a lot. A mobile browser that doesn't handle AJAX well, slows to a crawl when more than 2 pages are open, is built on a flexible core but cannot take advantage of that flexibility because the core is flawed, and finally doesn't even do anything to extend the Internet to an "anywhere, anytime" paradigm.

I say all of this not to bemoan the hardware. Every mobile device sold today has the ability to do everything and more, and do it simply. The problem is the software. Between short-sighted hobby developers, lack of code and user interface standards, and a general lack of discernible direction from major companies, its no wonder the iPhone was a breath of fresh air.

There are two types of software: the software that is developed to be used, and that which is developed just to show off some type of capability. In both cases, some type of vision is yearned for and the developer, marketing, and user meet at a point. Software that is developed to be used is normally boring and feels constrained by developers. Marketers like it though because it brings in the money. And end users like it because it makes some aspect of their lives easier.

However, if one were to take a look at the software landscape of many of the more open platforms out there. Most of it falls in to the latter category. Programs are developed that meet some nirvana for the developer, but have little resource for the marketer or end user. Reason being is that people don't just care for functionality, they care for elegance. And developers aren't designed to know elegance (usually).

As a Palm OS user for a long time, I grew used to just searching for a program and finding several variations of it. Sometimes I'd find a gem like TMP. Often though, I'd find a rock. Developers were rightly concerned with getting something out there and making a few cents; but they ignored the greater gain of developing applications that solve a problem elegantly. The user experience was neglected until three or four versions down the line, but by then the market for their program was so small that it was no reason to continue development.

I'm writing this using the Notes application on the Internet Tablet. I should be in the browser using Google Docs. The browser was so rushed though that going to Google Docs on awi-fi connection is more pain than joy. So I've opted to use something that won't choke when typing, despite the fact that its missing a spell checker and ability to share with my editor easily. Its not the hardware that's the issue. Its the software, and as soon as all parties understand that, then maybe we can really have a mobile web that works.

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Tuesday, March 11, 2008

RSS: Taking It All In

My mom is one of the coolest technology-enabled people that I know. She's used computers in various forms for longer than I've been alive, but its alwyas about the same things - get the information quickly and do with it what you want to do. So you can imagine my surprise when I visited her this weekend and she asked me about RSS. Now, if you've come here from Jaiku or somewhere else, chances are you'd not see the viability in such a question. But to anyone not plugged into being online all the time, RSS is something powerful and confusing all at the same time. And for a technology that's support to be really simple, getting it to stay that way is sometimes anything but.

Instead of making this a primer for what RSS is, I'll leave that to Wikipedia and others who've expounded on this plenty already. I'll hit more on the benefits of it, and how to take advantage of it. And I plan on keeping this short, aka you will need to play and explore to know more.

RSS Is For...

RSS is basically a file format that is used for storing information that will be read in any number of types of containers. The most popular use is to keep track of websites such as blogs which publish new information frequently. RSS can also be used as a sort of digital channel (where you subscribe to a site and get a specific type of information only). And in extreme uses, it can actually serve as a replacement to common documents such as HTML, DOC, and XLS. Essentially, its just formatted information. One needs to use a feed reader in order to get anything out of it.

Access RSS With...

RSS files are read with feed readers. These can be websites, programs, or web browsers. By and large, using a web browser as a feed reader is the easiest method. In this case, any website that has an RSS feed available will show the orange RSS icon (See here) either in the address bar, or next to the address bar. Then by clicking this icon, one would be able to bookmark the site, and essentially see headline updates of it without having to physically visit the website.

Feed reader applications and websites work in the same way. With Feed reader applications, one would get several features and customization options that might not be present in browsers. Web services that have the ability to be an RSS reader usually are easier to use, but require one ot be online all the time (except in the case of Google Reader with the Google Gears extension for some browsers)

Then Take It All In, Simply

After you have subscribed to a few RSS feeds, the next thing to do is to just take it all in. Like email, RSS can be flagged/starred and categorized. And like email also, there can be a lot of things that come up that you don't want to read. Using RSS optimally means understanding that you don't have to read everything, that you don't have to subscribe to every RSS feed you come to. And that you can get away form the computer and the data will still be there.

When I opened Google reader on my tablet when I was in PA, I had over 1000 posts not read. There was no way that I would read all of those. I read those from the last 2 days (a few hundred probably) and the rest just marked as read and kept going. There's a lot to take in when it comes to reading online. RSS helps. But like everything, one has to use it efficiently in order for it to be effective.

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Tuesday, February 26, 2008

Going from Reading to ReadWriting (v.2)

This is a derivation of the previous post "Going from Reading to ReadWriting by Improving the Internet Tablet", though tuned for the Tablet UI audience. Reading both might bring more clarity towards the idea in its enterity. But I wanted to keep this centered for this audience as much as possible. Here's a snippet of this piece:

Pushing the ability of the browser past just a portal to consumer content means that the UI has to do more than look good. It enables the IT user to craft a trend of using “internet anywhere” as a more normative view of using the Internet. When services are tasked with being able to plug-in efficiently to the said browser, a layer of “how” is breached for users so that “go” becomes the new how. We’ve seen how the rise of extensions for Firefox has allowed for users to create a personalized web that is and isn’t a part of the online experience. Given the personal and touchscreen natures of the IT, one could argue that doing the same would enable the same type of UI/UX shift.

Read the entire article at the Tablet UI blog.

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Wednesday, December 05, 2007

Out of the Freelance Web Design Business

I make this decsion every year it seems, and this year was probably the first since 2002 where I broke that decsion towards taking on some freelance web design work. It's not that I don't enjoy designing, but rather that I don't have the time to build and manage projects. Its much more work and requires levels of interaction that I don't have the time for (nor want to make the time for considering my day job of sitting in front of the computer desiging/developing five days a week).

That being said, there are other options, and thanks to a post on Techcrunch, I'll share a few.

All of the following sites allow for a means of easy webpage creation without having to know much (if any) HTML. You will not get the flexibilty of something designed from scratch as many of these use templates to get you started; however, you will have easy and total control over your site - which is what everyone wants - and the ability to grow the site with your abilities.

- Doodlekit
- Weebly
- Synthasite
- Jimdo
- Google Pages
- SiteKreator
- Sampa

My listing of these pages is by no means an endorsement of them. Rather, I am pushing the idea of you being able to get out and learn how to do some design on your own. Besides keeping more money in your pocket, you gain the knowledge and flexiblity of running from the ground up your own website.

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Tuesday, May 29, 2007

Facebook Meets Jaiku, Now Your Turn

Ok, all you folks with Facebook can go have fun with Jaiku now, or at least something near there. Check out one of the latest additions to using Jaiku and DON'T send me any Facebook invites.

And for those of you who aren't doing social networking for whatever reason, just know I won't talk or use something that doesn't have little value. My sidebar is not stacked with a lot of social networking dodads, but just the ones I feel are good and I will use.

Now for you, get on Cingy...er AT&T Mobility and get the new N75 and then install Jaiku on your new mobile and lets be friends :)

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Tuesday, May 15, 2007

Jaiku and A Real Mobile Address Book

With me getting ready to move, chances are that I am going to be looking to change my phone number. Thankfully, I am with a service and have a phone that will not be difficult in making that move. But something that will be difficult will be when I make that phone number change. There is no way that I can let over 800 people and companies know that I have changed my location and address...

...unless I (and they) had address books that were as mobile and usable as the devices that they are on.

A few days ago, I posted about a service called Jaiku that I looked to try out. One of the things that got me most excited about Jaiku and what it could do is the fact that it could integrate with one's phone book to be both the address book, as well as leverage the online abilities of a phone to be a presence indicator. Basically, without hitting the ignore button (egads, I love to do that), you could let people know that you are not available, or that you are in their area.
Image: Jaiku logo, via Jaiku
And so when I set up one of the new phones that I have to review, I made sure to download jaiku to it to see how it fares on a mobile. Suffice to say, I was pretty excited. Not only had my contacts become accessible, but those who had subscribed to Jaiku were in a "buddy list" that made it even easier to chat with them. Instantly, my phone book became more than a list of numbers and emails, but a means to actually connect with people.

This is what excites me about the mobile space. Not so much the high speed networks and the software that runs on them. I am impressed with the fact that connectivity can be something so easily done and participatory. Yes, there is a level of 'personal space' that is given up in a service like Jaiku that lets others know when you are available or not. But, you also get that same instant messenger-style of connection. That 'presence' excites me.

So where does this leave the old, standard fare phone book. Honestly, I don't think it has a chance. Find a means to replicate this kind of connectivity across phone books of all phones, no matter what carrier is running them, and you have something that will be a real paradigm shift. People could subscribe to 'channels' where you have things like political contacts, school contacts, etc. and yet they would not be contacts per say, but connections into communities that just happen to go with your moible device.

How about that, an address book that allows you to connect and go places. Who would have thunk it?

PS: if you want to get on board with Jaiku, go to the site and sign up. If you happen to own a fairly recent Nokia phone, you can also download the Jaiku application and do all of this 'enhanced addy book' stuff over that. And once you get onto Jaiku, connect with me, I like [most] people.

PPS: if you are in the market for a phone on Cingular or T-Mobile this works best. Sprint and Verizon Wireless don't have phones that would work with this service, blame them. I can point you to inexpensive phones that work if you are looking otherwise.,

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Antoine RJ Wright http://antoinerjwright.com
 
Charlotte, NC, 28212 USA
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